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FAQ's

 

What is Rebel Restyle?

We are an online clothing store selling iconic preloved clothing, accessories and homeware. We are based in the Highlands of Scotland, but ship worldwide. For more info, please visit our About page.

 

Why should I shop with Rebel Restyle?

There are so many reasons! Firstly, not to be dramatic but you are actually helping to save the world. Fashion is the world's second biggest polluting industry, so we must all take steps to shop kinder, for the planet and everything in it. Preloved clothing requires no new manufacturing, and is higher quality than fast fashion so will last much longer for pretty much the same price! Also, unlike the High Street, there's a very slim chance you'll find another person with the same item as you. You are also browsing a collection chosen by a stylist with decades of expertise in luxury fashion, luxury preloved and charity sectors. Items are sourced from all over the world, so you get access to pieces you would never have normally had access to. We are rolling out fully reusable and compostable packaging soon too, so there is NO waste for landfill!

 

Where do you get your stuff from?

All over the world. Occasionally we source things locally from clients or thrifting, but we mostly have fabulous contacts who we buy from worldwide. On very special occasions we get some really special pieces from actual celebrities too. We want to ensure that the piece you buy from us really will be unique!

 

What steps are you taking due to COVID restrictions?

Each and every piece is steamed and quarantined for 48 hours before being uploaded for sale. Pieces are also steamed and quarantined for 48 hours after being modelled. When items are purchased they are parcelled in a controlled environment and should be safe for you to wear by the time they are delivered. All items purchased are posted within 3 working days of payment and there are currently no delays in UK deliveries. Please allow extra time for international delivery. 

 

Would you be interested in buying my things?

Yes! Possibly! If you have some really badass cool and quirky clothing, accessories or homeware you'd like to sell, please contact us using our dedicated Contact Us page, or send us a photo of your item and how much you'd like to sell it for. We will pay you via Paypal, cash or bank transfer.

 

Is everything you sell second hand?

No. If we see something cool and it's new we will buy it, but we always buy from specially selected outlets. The vast majority of our Preloved is in excellent condition, but there are a few things that have slight signs of wear or imperfections too. Each item we sell has it's condition clearly labelled, so you'll see if it has been worn before or not.

 

I love something I've seen on your website but I have a question... How do I get in touch?

There are several different ways to get in touch! Quickest and easiest way is to use the dedicated shop chat function at the bottom right of the screen. Otherwise, message us on Facebook, or email us at info@rebelrestyle.com

 

How do I care for my new piece?

Most items will have care labels attached ie:cool wash, but with particularly delicate pieces we would recommend specialist cleaning. Any unworn or bright/dark/tiedye pieces we would always recommend washing them on their own first or with a colour catcher just in case!

 

I want to collab with Rebel Restyle, how do I do that?

We are always on the lookout for cool people to collab with, so please drop us an email at: info@rebelrestyle.com with your ideas.